Terms & Conditions

Gift card balances cannot be converted into cash.
Once a product is used, its durability cannot be ascertained as it varies with individual usage.
Product images are professionally clicked, but actual colors may slightly differ from the image.
In case of any missing product from your shipment, kindly notify us within 24 hours.
For returns, ensure the item is unused and has all tags intact; damaged or soiled returns may not be accepted.
To claim a return, send us a package opening video and clear photographs of damaged or misplaced products via email.
Any product issues need to be informed within 24 hours of receiving the shipment.

Orders once placed cannot be canceled or modified; exceptions may apply in certain special circumstances.
For queries related to cancellation, kindly contact our customer care team at the provided reference.

All garments are made-to-order and customized as per your size and color preferences, ensuring a perfect fit.
Embellished garments come with care instructions and extra beads for any minor fixes.
While we make every effort to display accurate colors, please note that monitor settings may vary the actual product shades.
As a result of the customization, we do not offer refunds on any sold goods.
If there is a genuine quality defect on a custom order, you can exchange the item for store credit, subject to our terms and conditions.

We value your privacy and ensure the security of your personal information.
We do not rent, sell, or distribute customer base or newsletter emails to anyone.
Credit card details are not stored on our servers; all credit card purchases are securely processed through our payment gateway.
We use your email address to send newsletters only to those who have opted in, and they can opt out anytime.
Personal information is collected for order processing, support, and updates, and is not sold to other parties.
Non-personal information like browser type is collected for site analysis, administration, and demographic purposes.
Cookies are used for a better user experience; they do not store personal data. Opt-out options are available for select third-party services.

We implement best practices for the protection of your information, including physical and electronic security measures.
Our 128-bit Secure Socket Layer (SSL) technology encrypts your private information during order placement for enhanced security.

While we have taken robust security measures for personal information protection, we cannot guarantee absolute security; user discretion is advised.